While Pizza Factory is far from fancy, you would be hard pressed to find better pizza. The dining room is rather sparse, but functional. Large tables, as well as smaller ones. Lots of houseplants, and neon signs in the windows. Plates are styrofoam, with plastic cutlery. The pizza is what is important here. Toppings to the edge, well made, delicious is every way. Our waitress was so sweet and friendly too! We are glad that we stopped in. And also glad we had leftovers to take home.

This is a local staple and the only place in Shelby serving pizza. They recently expanded and added a coffee bar. They didn't have anyone at the coffee bar so I'm assuming the hours are different? Service is okay. If you want to get your food and eat it there it's best you go to the counter to order. Waiting for a team member to take your order at the table will not get you far. I do feel they should implement a system either order at the counter or be seated. It's confusing for a lot of people. This place is very busy. They have a lot of take out orders as well as dine ins. Parking is limited near the restaurant but you can park in other spaces near by. They offer only table seating. No booths. You can pay with card too! As far as the food. We thought the second pizza was excellent. Lots of cheese and the toppings go under the cheese unless you ask for it differently. They have a ton of options. We did encounter a few issues: they could not find our order, but they did have a ton of orders that day. When they did, the pizza was burnt. I let the staff know and she said "there's nothing wrong with it" called another staff member and she said "I don't know what to do it doesn't look burnt". The manager overheard and immediately asked if we wanted it cooked "lighter". I told her if we could just have it like all the others being pulled out. She was super quick to push our order in front of the rest. Overall she was quick to resolve the issue and the pizza was amazing! There's just something about their cheese pull you need it cooked as they normally do not overcooked with a tough cheese layer! Prices are very good! It's hard to find a good pizza with lots of toppings and at the sizes they offer under $20! I am still giving this a 4 because their pizza is great and the manager really stepped up quickly!

Cheese lovers paradise for pizza. Also their House Wings are a combination of parm garlic and hot and are so good. The bar attached has a great selection of things too.. They also offer Gluten Free options for pizza!

I've been a die hard PF fan my whole life. I've had many pizza establishments food but nothing can dethroning this amazing Pizza. The closest Pizza I've had that came to dethroning them is NYC Pizza that was in Time Square. Still The Pizza Factory prevails as the winner. Toppings are under the cheese, sauce is absolutely delicious, crust is crunchy and soft at the same time. The whole entire staff greets you with a smile, they are friendly and will make sure that your experience is the best. Recently they expanded and added a Coffee Bar so you can enjoy Coffee(Starbucks style) and some desserts like Cinnamon Rolls and Coffee Cake. They have a party room in the back that can be rented out for occasions or if you want to play pool and kick back some drinks from the Bar. This place deserves much more attention and I would put money down that this establishment is a contender for MILES to any Pizza joint. 10/10

It was our first time getting pizzas and breadsticks and they were very welcoming and very helpful. The food was amazing and everyone loved the food. We wouldn't mind going back to get some more of them and we would recommend people to go there for the food.

I found this gem after restaurants in the silver lake area were too long of a wait (45 minutes). The pizza was HUGE. I would definitely go with one size smaller than you would normally order and will definitely have leftovers. All 6 in my party thought the food was delicious. I will definitely go back when in the area again.

Excellent pizza in rural Michigan for an affordable price. You can feed a large family or group without breaking the bank. The pies are neither too thick nor too thin. The toppings are generous. Cheese is layered thick atop veggies, meat, or whatever other toppings you like. The cheese is melted just enough with a nice flavor profile to compliment the crust. I haven't sampled any of their sides, but these pizzas steal the show. I really, really like the cheese is rye very top layer which seals in the juices and flavors of everything else. Give them a try and come hungry!

By far one of the best pizzas we've had. Better than any big franchise pizza place. No need to ask for extra cheese cause the amount they put on their pizzas is perfect.

Very good pizza at a great price. I really like the crust. The staff was very friendly.